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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael

March 24, 2026

5  out of  5
rating by Michael
"I’ve been a long-term client with Wayne Britton and State Farm, and I can’t say enough good things about the service they’ve provided over the years. I especially wanted to compliment Jamey, who has been my primary contact for quite some time now. She is always kind, professional, and incredibly prompt when it comes to addressing my needs or answering questions. It’s clear she genuinely cares about her clients and takes the time to make sure everything is handled the right way. Having someone so reliable and attentive makes a big difference, and I truly appreciate the level of service she consistently provides."
We responded:
"Thank you so much for your kind words and for being a valued client for so many years. We’re thrilled to hear that Jamey has consistently provided you with the attentive and professional service you deserve. Your trust means the world to us, and we’re grateful to have the opportunity to support you. Please don’t hesitate to reach out if there’s ever anything we can assist you with in the future! "
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Brett

March 6, 2026

5  out of  5
rating by Brett
"The Wayne Britton Agency has been great taking care of our insurance needs. A big!!! Thank you to Jamey and Jenn! 5 STARS, they are the best of what all agents should be."
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that Jamey and Jenn have provided you with outstanding service. Your kind words and 5-star rating mean a lot to us. It’s our pleasure to take care of your insurance needs, and we look forward to continuing to serve you!"
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Linda Clarke

March 6, 2026

5  out of  5
rating by Linda Clarke
"Jamie is so wonderful to work with! She's so helpful, I am very thankful for her help and knowledge. Anytime I have a question she's there to help. Thank you, Jamie You are definitely an asset to State Farm."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jamie has been so helpful and knowledgeable for you. She truly is a valued member of our team, and your appreciation means a lot to all of us. If you ever have more questions or need assistance, we’re always here to help!"
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Michael Simms

March 5, 2026

5  out of  5
rating by Michael Simms
"Jaime provided me with excellent customer service by answering all my questions and assisting me with my inquiry."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Jaime was able to provide excellent customer service and assist you thoroughly with your questions. If you need any further help, please don’t hesitate to reach out. We’re here for you!"
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Jessica Borchers

March 5, 2026

5  out of  5
rating by Jessica Borchers
"We love state farm. My parents were with Wayne's office for years, and now that they are gone, Jamey Lease has helped and taken care of all our policies with such attention and care! We couldn't be happier and we feel that we are more than a policy number. Extra special people to deal with, highly recommend!"
We responded:
"Thank you so much for your heartfelt review! We’re truly honored to have been able to continue supporting your family. Jamey and the entire team take great pride in providing personalized care, and it means a lot to hear that you feel valued beyond just a policy number. Your recommendation is greatly appreciated, and we look forward to being here for you and your family for many years to come!"
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Jake Lauck

March 3, 2026

5  out of  5
rating by Jake Lauck
"Laurie helped me lower my rates and was supper patient with me. If you need any insurance help contact Laurie or Jamie you will thank me later."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Laurie and Jamie are able to help you lower your rates and provide patient support throughout the process. We truly appreciate your recommendation and look forward to assisting you again whenever you need. Thanks again for trusting us!"
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Sean Durham (Neon)

March 2, 2026

5  out of  5
rating by Sean Durham (Neon)
"Jenn was amazing. Very professional, courteous. She answered my questions promptly. Saved me stress an money. Thank you."
We responded:
"Thank you Sean! We appreciate your business and trust. "
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Jamey Lease

January 28, 2026

5  out of  5
rating by Jamey Lease
"Love my agent!"
We responded:
"LOL"
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joey kissinger

January 25, 2026

5  out of  5
rating by joey kissinger
"Little late review but Jamie worked hard to go the extra mile and ensure that my home got insured at the price I needed to get help my refinancing process go through."
We responded:
"Thank you for your review! We appreciate your time. Let us know if we can help you with anything."
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Suditi Basak

January 23, 2026

5  out of  5
rating by Suditi Basak
"Jamey is always super helpful and I have worked with her for the past couple of years. I can always count on her for timely responses and good rates!"
We responded:
"Thank you! "
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Lacey Blue

January 21, 2026

5  out of  5
rating by Lacey Blue
"I have been using this company for years. Anytime I have a question or need anything I know I can rely on Jamey Lease to help me with whatever I need. She has always been so helpful and wonderful to work with. Thank you Jamey!"
We responded:
"Thank you so much for your kind words and continued trust over the years! We’re thrilled to hear that Jamey Lease has been such a helpful and supportive resource for you. We’ll be sure to pass along your appreciation to her. It’s always our goal to provide the best service possible, and your feedback truly means a lot to us. Thanks again for being a valued client! "
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Candace Barber

January 20, 2026

5  out of  5
rating by Candace Barber
"Jamey Lease is always wonderful to engage with. She listens patiently, understands each issue, and follows through on tasks right away."
We responded:
"We appreciate your review! "
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Julie Lotz

January 10, 2026

5  out of  5
rating by Julie Lotz
"A shout out for Jamey! No matter the policy, claim, or question, Jamey is always pleasant, professional, and prompt! Thank you, Jamey, for your detailed and personal attention for so many years!"
We responded:
" Thank you for your time. We appreciate your business! "
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Luis Duckworth

November 26, 2025

5  out of  5
rating by Luis Duckworth
"Got life insurance, Jamey was great (customer service, patience, communication, etc). Great experience all around."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jamey provided excellent customer service and made your life insurance experience a positive one. We truly appreciate your trust and look forward to supporting you in the future! "
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Maxwell Pettelle

October 16, 2025

5  out of  5
rating by Maxwell Pettelle
"I've only had great experiences working with the Wayne Britton State Farm Office in Monroe. They always knock it out of the park with their fantastic customer service! I want to shout out Jamey in particular for working with me and making the process an absolute breeze!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that the Wayne Britton State Farm Office in Monroe consistently provides you with outstanding service. Jamey will be thrilled to hear your shout-out — he takes great pride in making the process smooth and easy for our clients. We truly appreciate your continued trust and look forward to serving you again! "
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Tulsa Hill

October 16, 2025

5  out of  5
rating by Tulsa Hill
"Always helpful when I need help. The prices are crazy but the customer service is excellent."
We responded:
"Thank you for your honest feedback! We’re glad to hear that our team has been helpful and that you’ve had a positive experience with our customer service. We understand that pricing can be a concern, and we’re always here to help you find the best coverage that fits your needs and budget. Please don’t hesitate to reach out anytime! "
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Linda Hirsh

October 2, 2025

5  out of  5
rating by Linda Hirsh
"Always very helpful 🥰🙏"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you find our team very helpful. It’s our pleasure to assist you anytime! "
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Holly Lapole

September 30, 2025

5  out of  5
rating by Holly Lapole
"This is the best insurance group I have ever had. They have always responded to any requests very promptly and professionally, they are very happy and willing to evaluate coverage to make sure we have what we need, claims have gone smoothly and always with support."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that our team has consistently provided prompt and professional service, and that we’ve been able to support you with your coverage and claims needs. It’s our priority to ensure you have the right protection and peace of mind. We truly appreciate your trust in us for your motorcycle, property, vehicle, and all-risk insurance needs! "
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Ashley Hanks

September 29, 2025

5  out of  5
rating by Ashley Hanks
"Jamey and Jenn are always so helpful and courteous when assisting me with my insurance needs. Thank you Jamey and Jenn!"
We responded:
"Thank you so much for your kind words! Jamey and Jenn will be thrilled to hear your appreciation. We're glad they’ve been helpful and courteous in assisting you with your insurance needs. We truly value your trust and look forward to continuing to serve you!"
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Kara Hope (5th Grade Teacher)

September 25, 2025

5  out of  5
rating by Kara Hope (5th Grade Teacher)
"We have been with the Wayne Britton State Farm office in Monroe, WA for close to 30 years and always had friendly and helpful service. Jamey has been our go-to gal for many years now and she's always so informational and helps me look for possible ways our family can get the most coverage while still saving money!"
We responded:
"Thank you so much for your incredible loyalty over the past 30 years! We’re delighted to hear that the Wayne Britton State Farm office in Monroe has consistently provided friendly and helpful service. Jamey will be especially pleased to know she’s been your trusted resource, helping your family find the best coverage while saving money. We truly appreciate your continued trust and look forward to serving you for many more years to come! "
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Leanne Bartels

September 21, 2025

5  out of  5
rating by Leanne Bartels
"Jamey is great, she is always happy to help out and makes all of my insurance needs effortless, highly recommend!"
We responded:
"Thank you so much for your kind recommendation! We’re thrilled to hear that Jamey makes your insurance needs effortless and is always happy to help. Your support means a lot to us, and we look forward to continuing to assist you! "
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Kim “Boggs” Fischer

September 13, 2025

5  out of  5
rating by Kim “Boggs” Fischer
"I've been with this company for 25+ years, always excellent service and prompt simple process in any claims. Thank you Jamey!"
We responded:
"Thank you so much for your loyalty over the past 25+ years! We’re thrilled to hear you’ve consistently experienced excellent service and a smooth claims process. Jamey will be happy to know she’s made a positive impact. We truly appreciate your trust and look forward to serving you for many more years to come!"
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Carol Carlson

September 12, 2025

5  out of  5
rating by Carol Carlson
"Jamey is just great and helped me so much, not to mention she related to me like a real person on the phone! I love your Office and I love Jamey!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Jamey was able to assist you with such genuine care and professionalism. It means a lot to us that you feel comfortable and valued when you connect with our team. We truly appreciate your kind words about our office and Jamey, and we look forward to continuing to support you in any way we can!"
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Linda Heidenrich

September 11, 2025

5  out of  5
rating by Linda Heidenrich
"Jamie was able to help me change my checking account on my automatic monthly payment to my new account number due to fraud on my old checking account. She did it quickly sand sent me the necessary paper work online which I authorized"
We responded:
"Thank you for sharing your experience! We’re glad to hear that Jamey was able to assist you promptly and efficiently with updating your automatic payments. Ensuring your peace of mind and making the process as smooth as possible is very important to us. Please don’t hesitate to reach out if you need any further assistance—we’re here to help!"
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Cathy McCain

September 11, 2025

5  out of  5
rating by Cathy McCain
"I’ve had my homeowners and auto insurance needs met by Wayne Britton’s State Farm agency for many years. In the past year I have needed to make some changes in the coverage of my vehicle coverage and Jamey has been most helpful and knowledgeable with those changes. She adds a friendly smile to the customer service she provides."